The Cingular curse is over

FINALLY! Our Cingular contract was over on the 18^th of December. That same day we transferred our numbers over to Sprint. I couldn’t WAIT! If there was a problem to be had with a mobile phone…we had it. Bad connections, no coverage, equipment problems, billing problems, lousy customer service...we ran the table on problems.

I run my business on the road. My mobile phone is my office phone…my wife’s is our home phone. We decided that having moth mobiles and a landline was a waste of money…and it was with we 1^st had Sprint service. We never had a problem with our service…just of hardware. Our hardware was old and Sprint didn’t have any deals for existing customers. I decided that I was going to change providers to AT&T for better hardware…boy THAT was a mistake. It was never…not better. We had nothing but problem after problem. It took ATT/Cingular over 2 months to port our numbers and another 6 months to get our billing problems straightened out.

Cingular brags about their network….don’t know why. I had lousy coverage everywhere I went. There’s nothing more frustrating than talking to a client and have the call static out or just drop completely. I couldn’t stand it a minute longer.

Sprint seems to have some of their earlier problems straightened out. I’ve been on their service for a week now…and I’ve only been in one area that had no service. The client I was visiting said no mobiles work there. He’s tried all the carriers from Nextel to Cricket…no one works there.

I evidently got really lucky and landed one of the new Samsung A900 phones. I was told by several people that they are impossible to find and they’ve only been out about 3 weeks. I had to have it for the Bluetooth connectivity it offers. That’s one thing that bugs me about Sprint…crippled Bluetooth. If you offer Bluetooth phones…LET THEM WORK! They cripple the Bluetooth down to a glorified headset connection…big whoop. If that’s the only thing I could ‘tooth’ to my phone…then I wouldn’t pay to premium price for a Bluetooth enabled phone.

Even the “techs” at Sprint told me that the Bluetooth functionality on the A900 was only for Bluetooth…contrary to EVERTYHING else I’ve read about the phone. I no longer depend on the store employees to provide my information on anything tech related

Everything said that is was a full Bluetooth enabled phone…even through Sprint. The only detractor was the store personnel. Even their phone tech said it wouldn’t work. Supposedly the “read it in the manual” I guess their manual was different than the one that came with my phone.

Anyway…Bluetooth works…the service is clean and clear…and now people can actually hear me on the phone now…all is good.